Shipping Information
SHIPPING INFORMATION
Each item is handcrafted and assembled with love just for you and your loved one. Due to this, please allow 2 - 5 business days for your order to ship.
Once shipped, you can expect delivery within:
USA: 2 - 5 Business Days w/ Standard (1 - 3 Business Days w/ Expedited)
Canada: 5 - 10 Business Days
UK & EU: 3 - 7 Business Days
Australia & New Zealand: 8 - 20 Business Days
Rest of the World: 5 - 10 Business Days
Express delivery information - Our express delivery courier requires a signature and as such if no one is available at the property delivery will be re-attempted the next day. Should there be no one available at the second attempt the item will be returned to our warehouse. Please note express deliveries where no phone number is left will lead to delays if no one is available at the property at time of delivery.
(Bank holidays do not count as business days)
We use UPS, Parcel Force, FedEx and USPS/Royal Mail.
All orders are tracked. You will receive your tracking number via email as soon as it is available. Bank Holidays and weekends do not count as business days for shipping delivery estimates.
Our team work weekends and bank holidays packing orders as such once orders are packed they cannot be cancelled or amended. Times listed are expected times and are not guaranteed by TRJ LTD express orders placed after 1:30 pm cannot be guaranteed for same day shipping.
All orders are tracked. You will receive your tracking number via email as soon as it is available. Bank Holidays and weekends do not count as business days for shipping delivery estimates.
Our team work weekends and bank holidays packing orders as such once orders are packed they cannot be cancelled or amended. Times listed are expected times and are not guaranteed by TRJ LTD express orders placed after 1:30 pm cannot be guaranteed for same day shipping.